Support Center

support-center

Key information about deposits & withdrawals

Supported Currencies

We are continually working towards adding support for more coins, however, currently we only support Deposit and Withdrawal of the following currencies over a limited number of networks. Please note that we currently do not support deposit/ withdrawals of fiat currencies like the USD or INR.You can however use the services of our onramp and offramp partners to convert your fiat currencies to crypto.
Cryptocurrency Supported Networks
ETH ERC20, BEP20 (BSC)
BTC BTC
USDT ERC20, BEP20 (BSC), TRC20, Polygon (MATIC)
DETO ERC20, BEP20 (BSC)
XRP XRP
USDC ERC20, BEP20 (BSC)
BNS ERC20, BEP20 (BSC)
Users are requested to check the selected coin and network before making any deposits or withdrawals. If an unsupported coin is deposited on the platform, Delta may not be able to recover your deposit.

Transaction Fees

Deposits

There are no fees for deposits on Delta Exchange.

Withdrawals

Withdrawals are free for users holding more than 2500 DETO in their account for more than 24 hours. For all other users, there is a flat withdrawal fee for each coin, please refer the below table:
Cryptocurrency Network Withdrawal Fees Minimum Withdrawal
ETH ERC20 0.0025 ETH 0.01 ETH
ETH BEP20 (BSC) 0.0001 ETH 0.0003 ETH
BTC BTC 0.001 BTC 0.002 BTC
USDT ERC20 10 USDT 30 USDT
USDT BEP20 (BSC) 1 USDT 30 USDT
USDT TRC20 3 USDT 30 USDT
USDT Polygon (MATIC) 0.5 USDT 10 USDT
DETO ERC20 50 DETO 500 DETO
XRP XRP 0.25 XRP 15 XRP
USDC BEP20 (BSC) 1 USDT 30 USDT
USDC ERC20 10 USDT 30 USDT
SOL SOLANA 0.01 SOL 0.02 SOL

Transaction Speed

Deposits

Deposits are processed immediately post release of funds from the sender wallet and number of confirmations as per the below list:
Cryptocurrency Network Tag/ Memo required Required number of confirmation
ETH ERC20 No 1
BTC BTC No 1
USDT ERC20, BEP20 (BSC) No 1
DETO ERC20, BEP20 (BSC) No 1
XRP XRP Yes 1
SOL SOLANA, BEP20 (BSC) No 1
BNS ERC20, BEP20 (BSC) No 1
  • Please note that it is mandatory to mention memo/ tag in your XRP deposits. We will not be able to credit XRP deposits where memo/ tag is missing
  • In case of any delays please raise a support ticket

Withdrawals

Majority of the withdrawals are processed within 30 minutes through a manual review. Larger withdrawals may take up to 24 hours. In case of any delays please raise a support ticket Note: Withdrawals will be disabled for the next 24 hours whenever you change your account password
Still can't find what you are looking for?
Raise a support ticket